Fantastic service at Urban Decay... Yep you heard me!!

21:04:00

Ladies we all know service at higher end makeup brands can be hit and miss sometimes based on your own appearance (yes I've experienced this) and also the immense pressure to buy when you just want a look or a tester (give me one!!) Well tonight I attended the Debenhams Beauty night in Blackrock with Karen and we bought found the service at Urban Decay AMAZING!!!!

We were met by the lovely Doireann who was very helpful with Karen she used loads of products on her look, answered all my questions and trust me I had loads especially about their B6 vitamin spray and she had a wealth of knowledge on each product. We discussed the difficulty of approaching brands, asking questions and needing help and Doireann was just lovely.

Karen treated herself to a few new bits and I do think some of that was down to the effort Doireann put in to explaining products but also giving Karen enough space to make her own decision.


Karens fab goodies


We then met Meg and this girl was stunning, I was so tempted to try and take a picture of her eye make up but I chickened out... I am thinking I need to go back and get my makeup done to showcase how fab it was!! Meg was equally lovely and as Karen was making her final choice I was getting help off Meg about products I wanted (yep so much for not spending) 


I had to buy something!

I just want to say now that I have had some horrific sales experience and vowed never to go back to places because of the treatment I got from staff, it's so rude at times in this beauty business people's personalities can be ugly so I want to thank Doireann and Meg for a lovely time at Urban Decay Debenhams Blackrock you ladies were so good and have deffo made a return customer out of me!!!



Emma x

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6 comments

  1. I'm very pleased with the service I've gotten at UD counters, especially in Ireland - and the girls are always very understanding of my situation (have to get all the UD stuff that I can while visiting, because when I get back home there's only online and I much prefer being able to have a proper look and feel of products).

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    1. I agree completely I found the two girls just fantastic and I will most definately return to them x

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  2. Glad you had a good experience and got some great goodies!

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    1. I would have bought so much more but y own collection is quite big as it is so will have to wait for payday :) x

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  3. Brenda McElligot14 May 2014 at 09:49

    My friends and I were at the gala event in Urban Decay in Mahon Point last night, the girl did a fantastic demo and matched us all for foundation. She was so knowledgeable and friendly, we spent most of the gala event at the counter! I got the foundation, the brush, naked 3, naked lipstick & liner- thrilled with my purchases!

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    1. Oh wow it sounds like you got loads I am totally jealous!! I love the range!! x

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